Contact
How can we help?
For questions about products and orders, send us an email. Existing customers reach support fastest via a ticket.
+41 76 611 42 03
For short questions by message. Please do not send passwords or customer data.
Send a messageFrequently asked questions
We answer requests as quickly as possible, usually on the same working day. Support tickets from the client area are handled with priority.
At my.hoston.ch you can request a reset link via “Forgot your password?”. It is sent to the email address on file.
Open a ticket in the client area at my.hoston.ch or write to support@hoston.ch. Never send passwords by email.
Yes, for short questions at +41 76 611 42 03. Do not send passwords or customer data via WhatsApp; for technical issues, a support ticket is the better option.
Write to buchhaltung@hoston.ch and include the invoice number. You can view and pay open invoices in the client area.
Report abuse from our servers to abuse@hoston.ch, and forward fake emails sent in HostOn's name to phishing@hoston.ch.
