Contract templates

The templates show the text that applies to new orders. In your contract the blank fields are filled in with your details and the services you ordered.

• Framework agreement with all annexesThe complete contract: parties, term, prices, liability, right of withdrawal and all six annexes.View PDF
• Annex 1 – Web hosting and WordPress hostingResources, SSL, backups, free domain.View PDF
• Annex 2 – E-mail packagesMailboxes, spam filter, sending limits.View PDF
• Annex 3 – VPS serversUnmanaged server with root access.View PDF
• Annex 4 – DomainsRegistration, transfer, renewal and registry rules.View PDF
• Annex 5 – SSL certificates and additional servicesValidation and issuance by the certificate authority.View PDF
• Annex 6 – Reseller hostingcPanel accounts with WHM and your responsibility towards your customers.View PDF

The German version is binding. The French, English and Italian translations are for information only.

1. 1OrderYou choose the services in the cart and enter your details.
2. 2Tick boxBefore submitting, you confirm with a tick that you have read and accept the framework agreement and the Terms.
3. 3Confirmation and paymentThe contract is formed with our confirmation or when the service is provided; payment of the invoice confirms it.
4. 4Your contract as a PDFThe completed contract is available immediately in the client area, with the date, time and IP address of acceptance.

• Parties and services ordered, with package, term and price
• Conclusion, term, automatic renewal and termination
• Prices in CHF including VAT, price guarantee and late payment
• Obligations of HostOn and the customer, liability
• Voluntary 14-day right of withdrawal (conditions on the “Right of withdrawal” page)
• Data protection, changes, Swiss law and place of jurisdiction

The contract summarises the agreement clearly and creates no additional obligations. In case of doubt, the Terms apply.

Log in at my.hoston.ch and open “Billing → My contracts”. Each service page also has a “Service contract” button. The contract shows “Accepted” until the invoice is paid, then “Concluded”.

For existing orders we have created a record document. It records the contract concluded when you accepted the Terms at the time of the order and creates no new obligations. The Terms in force on the day of the order continue to apply.